We measure our success on how often how customers come back to us, as we believe we are only as good as the last training project we delivered. Therefore the feedback our customers give is vital to improving our services. We’ve put a small selection on here but we are more than happy to forward you to one of our current customers to find out why they use us. Here’s what some of them say……
“3 years on and we still practice the techniques Audrey from Outshine gave us with great results. I would highly recommend her for telemarketing training or just training for anyone who speaks on the phone in your business.” (MD of a Marketing Company) –Telemarketing training
“Audrey delivered ‘Creating Opportunities by phone’ to the sales team in Yorkshire and Humber and feedback from the team was that the day was excellent and motivated them to complete cold calling. I would recommend the training to anyone who is involved with a sales team.” (Regional Partnership Manager- Welfare to Work provider)
“Audrey delivered ‘Creating Opportunities by phone’ to the sales team in Yorkshire and Humber and feedback from the team was that the day was excellent and motivated them to complete cold calling. I would recommend the training to anyone who is involved with a sales team.” (Partnership Manager- Welfare to Work provider & Apprenticeships provider)
“I am writing today, to inform you of the tremendous amount of positive feedback we have received over the years from the many contracts we have engaged your services for. We consistently receive repeat business calls following on from training and consultancy projects you have personally been involved with.” (D Taylor – Training company) – Telephone sales training
“It was the most knowledge they have ever taken away from a training course of this kind. We would happily recommend you to any other company/organisation.” (A Holt – Recruitment Company) Sales Training.
“Audrey provided a very consultative approach to several training projects for my clients. She worked in partnership with the stakeholders demonstrating areas of additional support and fantastic return on investment. All this as well as delivering top notch face to face training.” (Outsource/Management company) – Telephone Sales / Techniques Training
“Audrey is dynamic, full of energy and her passion for people improvement is evident as soon as she walks through the door. A truly smart woman who rolls up her sleeves and gets down to the job in hand. Managing the toughest of delegates audiences – to the tightest of budget holders – Audrey is a shining star of our industry sector.” (Major Training Company)
“I found the session to be both practical, inspiring and I was very appreciative of the opportunity to train with her. As a professional with in excess of 10 years sales experience, I questioned what else I might learn. However, within a short space of time, it was clear that I did not know all I thought I did and that sometimes you need to see things from a different perspective to see how much better you can be.” (Employment Consultant –Prime Welfare to Work Provider) Employment Engagement by phone
Visit Audrey on LinkedIn here to find out what more of our customers say.



